During the dot-com heyday, Louis Manges saw the business boom as an excellent chance to learn. Working in technical, content, and managerial positions at companies such as Charles Schwab and ZDNet, Manges developed new interests and skills.

When the dot-boom went dot-bust, Manges walked away with technical savvy and a human approach, starting InSite Web Services in 2002. Many of his contacts from the dot-com era are now clients of InSite (see jobhuntersbible.com and mffitzgerald.com). Those clients have been added to with a wide variety of for-profit and non-profit customers.

While Manges' career and skill sets have changed, a few important things have not. That includes his emphasis on treating people with respect, his insistence that technology should serve people (not the other way around), and his genuine joy in meeting new people and learning about their businesses.

Professional Experience
Charles Schwab & Co., Inc.

• Senior Manager, Online Channel Management Team
• Schwab Institutional Extranet site: Crisis Communication Playbook, OCMT procedures documentation, Managed Accounts rebuild, Industry News section, publication system enhancements
• SIMnet Intranet site: Team management, TeamSite migration, Site re-design & re-launch, Communications request Form, Templates and procedures.
• e-Dialog e-mail program: New e-mail templates, new versions of Campaign Builder, program enhancements.

• Assistant Managing Editor